3 YEARS WARRANTY

by dvmark.de (DV MARK Germany)

If you buy products from dvmark.de (DV MARK Germany) you will benefit of our 3 years DV MARK Germany warranty.
Thus, we extend the warranty period of the manufacturer (24 months) for another 12 months.

Our many years of experience with the manufacturer and our excellent ratio contribute to giving you this advantage.
In addition, we do not offering products that are not able to reach our quality standard to our customers.
For over 30 years as a wholesaler of premium branded products, we have never doubted our reputation.

Should it come to an unforeseen problem, you are guaranteed the fastest possible processing of the service case.

Please contact us before returning products and enter the appropriate information in the SERVICE form below!
For the capture and further processing we only need your invoice number (customer number is usually sufficient)
and the serial number of the product (only applies to products that are marked with such from manufacturer).

Important for products with a serial number of the manufacturer:
If the serial number has been made unrecognizable or the buyer can not clearly prove that this is the item he has bought and that
it fulfills the above mentioned warranty conditions, the DV MARK Germany warranty as well as the legal guarantee expire.
We will take appropriate precautions for transport to the appropriate service workshop.

If you need backup gear, we will be happy to help you out with some loaned stuff (assuming availability).
Unrepairable devices are exchanged by us. If the model is no longer available,
we offer you an alternative product in the same price range or the refund of the full purchase price.

The statutory warranty period of 24 months remains unrestricted, as guaranteed by our DV MARK warranty
no adverse effects or restrictions arise, but on the contrary, only benefits for you!

If something remains unclear, feel free to drop a message, a comment or suggestions for improvement!